|
Return Period & Refund Options
|
Contact seller within 30 days of receipt to return. Eligible returns qualify for full refund or replacement (subject to below terms).
|
|
Buyer's Return Shipping Liability
|
Buyer covers return shipping if delivery fails/rejected due to: 1. Incorrect shipping address; 2. Refusal over customs-imposed taxes/duties.
|
|
Refund Processing
|
Refunds via original payment method. Typically processed within 7 business days of receiving returned items.
|
|
Returned Item Requirements
|
Ensure: 1. Item in exact received condition; 2. All original packaging, accessories & components are fully returned.
|
|
Mandatory Pre-Return Notice
|
Contact customer service before returning to get return authorization & instructions.
|
|
Customs Invoice Declaration
|
Declare USD 5.0 on commercial invoice to avoid unnecessary customs charges.
|
|
Return Packaging
|
Use sturdy, protective packaging to prevent transit damage.
|
|
|
|